We come out of Frisco, 14 miles away, so there's no local branch sitting around the corner from your driveway. That drive is built into how the day works, not into a promise about how fast we show up - we're not going to state a response window we can't back with a fact. What we can tell you is that once a truck is in Lucas, most opener jobs on a 2002-era house are quick, because the wiring and mounting hardware from that build year is standardized. A sensor realignment or a logic board swap on one of these units doesn't turn into an all-day excavation the way it can on a much older door with hand-modified brackets. Bigger jobs - full opener replacement, or a drive system that's seized and pulled the header bracket loose - take longer, and we'll tell you that on the spot rather than guess over the phone.