Most houses in Murphy went up around 2005, which puts a lot of original garage door openers well past the point where the circuit board, the drive gear, and the safety sensor wiring have ever been touched. Twenty years is a long run for a logic board that sits in a hot garage all summer. If your opener still has the model sticker from when the house was framed, it's not a coincidence that it's starting to grind, stutter, or ignore the remote - that unit has been working since before most of the neighborhood's landscaping filled in.
We don't assume every call is a dead motor. A lot of what looks like opener failure is actually the spring or the track doing the opener's job for it, badly, which burns out the gear faster than it should wear. First thing on site is figuring out whether the opener is the actual problem or just the part taking the blame.
We come from Frisco, about 16 miles out, so we're not a same-block callout - we plan the visit around what you tell us on the phone, not a walk-by.